Rarely is any process completely optimal.
But rarely is it completely useless either.
In fact, almost nothing is completely good or completely bad.
We like things to be black or white, so we say things like “this process is broken.”
Part of the process is broken. And we should fix it.
But we should also recognize the parts that are working.
Why are they working? Which parts work under which circumstances? Where else can we apply them?
A successful process is adaptable, improving, and changing with the circumstances.
Take what’s good, remove what isn’t good, and recognize that what works in one situation may not in another.
